Privacy Policy

1. Introduction

This Privacy Policy explains how The Keyes Company (“we,” “our,” or “us”) collects, uses, and safeguards the personal information of users (“you” or “your”) who access or interact with our website https://domyfl.com. This includes individuals submitting inquiries, browsing real estate listings, or otherwise engaging with our services online.

We are committed to protecting your privacy in accordance with Florida state law, the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR) for users within the European Union.

2. Definitions

Website: The domain https://domyfl.com and all subpages, content, forms, and features contained therein.
Company: The Keyes Company and its employees, agents, and authorized representatives.
Cookies: Small text files placed on your browser or device that store session and tracking data used to enhance your experience.
Personal Data: Information that can directly or indirectly identify a person, such as name, email address, phone number, IP address, and property inquiries.
Processing: Any operation performed on Personal Data, such as collecting, recording, storing, using, disclosing, or deleting.
Google Analytics: A third-party analytics service that tracks and reports website traffic and usage behaviors. See: https://policies.google.com/technologies/partner-sites
GDPR: The General Data Protection Regulation, an EU law governing data privacy for EU residents.
CCPA: The California Consumer Privacy Act, which grants rights to California residents regarding their personal information.

3. Information We Collect

We may collect the following categories of information:

Voluntarily Submitted Information: Full name, phone number, email address, and messages submitted via our contact form.
Browsing and Technical Data: IP address, browser type, operating system, device identifiers, referring URLs, and pages visited.
Real Estate Inquiries: Data about specific properties or listings you interact with.
Cookies and Analytics: Data automatically collected through Google Analytics and similar tools.

4. How We Use Your Information

We use your information to:

Respond to inquiries and provide customer service
Share listing information or schedule property viewings
Improve the design and functionality of our website
Send updates on listings, promotions, or services (if you opt-in)
Comply with legal obligations

5. Google Analytics

We use Google Analytics to better understand user interactions and optimize our website experience. Google may collect and process information such as your IP address, device type, time on page, and user interactions.

To learn more: https://policies.google.com/technologies/partner-sites
To opt out: https://tools.google.com/dlpage/gaoptout

6. Cookies and Tracking Technologies

Cookies are used to:

Maintain session continuity
Personalize your browsing experience
Analyze web traffic via analytics tools

You may disable cookies in your browser settings; however, some features of our website may not function properly as a result.

7. Information Sharing & Third-Party Disclosure

We do not sell or rent your personal data. We may share your information with:

Website hosting and IT service providers
Marketing or advertising partners (as anonymized or aggregated data)
CRM systems or MLS providers for listing inquiries
Legal authorities, when required to do so by law

All third parties are required to protect your data in accordance with applicable laws.

8. Your Rights Under GDPR and CCPA

For EU Residents (GDPR):

Access, correct, or delete your data
Restrict or object to data processing
Request data portability
Withdraw consent at any time

For California Residents (CCPA):

Know what personal data is collected and how it’s used
Request deletion of your personal data
Opt out of the sale of personal data (we do not sell personal data)
Not face discrimination for exercising privacy rights

To make a request, contact us at [email protected].

9. You Have the Right to Delete or Request That We Assist in Deleting the Personal Data That We Have Collected About You

You may request deletion of your personal data by contacting us directly. We will comply unless we are legally required to retain such information (e.g., for legal compliance or transaction verification).

10. Links to Other Websites

Our website may contain links to third-party platforms such as MLS databases, real estate portals, or social media pages. We are not responsible for the content or privacy practices of these third-party sites. Please review their privacy policies before submitting personal data.

11. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover that a child has submitted personal data, we will delete it immediately.

12. Data Security

We implement industry-standard security measures to protect your information, including encrypted communications (SSL), secure hosting, and access controls. However, no method of transmission is entirely secure, and you use our website at your own risk.

13. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the site indicates your acceptance of the updated terms.

Effective Date: 6/17/2025